FAQs

Who is eligible to receive the Apogee Stream2 service?
You must be a resident living in GT Housing and currently enrolled at Georgia Tech. (GT staff members or students living off campus are not eligible.)

Where can I access Stream2 or stream content?
The Stream2 service is only available on campus using GT’s wired and wireless networks. The service will not work through a VPN.

Is there a difference between the cable and streaming lineups?
Yes, the cable TV service has more than 100 channels. The streaming lineup offers a variety of channels. The streaming lineup mirrors most but not all of the cable offerings. There might be some slight differences based on technical, contractual obligations or other considerations.

Why aren’t the same channel numbers used for both the streaming and cable TV networks?
Cable TV service requires the use of a QAM tuner and the numbering system is different. The numbers you see on the streaming networks are the actual satellite channel numbers. Both lineups are available on GTCN’s website. Stream2 offers the ability to scroll through the networks for easy access. The numbers displayed besides the network names are just numbers from the App developer.

Who provides support for Stream2?
Apogee is the first level of support for Stream2. The company developed the service and is the first point of contact for eligible students. If a problem is network-related, users should report such issues to OIT. For more information please visit our support webpage.

How can I stream Showtime?
You can stream Showtime free using the Showtime Anytime App. To access the service log in choosing Apogee as your provider and when prompted, Georgia Institute of Technology as your school. You will be redirected to use your Georgia Tech credentials through single sign on to authenticate. Finally, you will create your personal Showtime Anytime account. Students living in GT Housing can access it off campus. For more information please visit our support webpage.

What is the size limit for a TV in the Freshman Experience residence halls?
There are no size limitations for TVs that residents bring with them to the residence halls. If you are considering a large TV, please be sure to discuss that with your future roommate. There is a single CATV outlet in the room. If both residents would like to have their own TV, a 3.5 dB 2-way splitter will be needed.

I'm going to be living in a 4-person room. Does each room has a connection for Cable TV or is there only one in the living room?
Besides the jack in the living room, each room has its own jack.

Do I need special equipment to view the HD/digital channels?
You need a television with a digital tuner, one that supports QAM 256. The QAM 256 signal is unencrypted. Also, Wreck Techs recommends using a RG-6 Quad-shield coaxial cable for best signal strength. You can buy them at Barnes & Noble in Technology Square.

If I buy an HD card for my computer in my dorm, will I be able to use it to watch HD TV?
As long as your tuner card is able to work with QAM 256 signals, you'll be fine. QAM 256 is not built in to all tuner cards, so do your research before purchasing a specific card.

How do I rescan my TV to get all the channels included in the lineup?
Wreck Techs offers detailed instructions on how to perform a channel scan on your television to pick up all the channels we offer.

Am I able to change the channel or choose a program on the Student Center TVs?
No, the Student Center controls their TVs. If you have concerns regarding the programming selection you may tell them directly by visiting the Student Center office on the third floor.

How are movies selected each month?
The movies are chosen by GT students. Through GTCN's Cinema Select voting system, students can pick their top choices from a series of available movies. The movies with the most votes are the ones selected to play on GTCN.